COMMUNICATING FOR RESULTS, 4th Edition, draws on case studies and research, from the management and communications fields, to provide students with the basic concepts and techniques necessary to communicate in business today. Packed with practical information on communication strategies in business, the text covers listening and interpersonal skills before moving on to small group communication and informative and persuasive presentations.
Decent textbook. The first third it, though an important introduction to Business Communications, could've been condensed a bit better (with the caveat that I was reading with my own students' needs in mind). It's the more practical lessons in the middle to the end that are quite excellent. Surprisingly, the sections on public speaking are even better than the text I had used for an entire Public Speaking course.