Upselling Techniques: That Really Work!

by Stephan Schiffman

In today’s sales environment, upselling is more than a “nice extra”—it’s an integral part of your sales pitch and possibly built into your quotas. So how can you do your best to maximize this important area of your job? In Upselling Techniques (That Really Work!) , America’s #1 corporate sales trainer Stephan Schiffman gives you a complete system for developing and executing successful upselling plans for new and existing accounts—without pushing the envelope too far. This must-have guide includes time-tested strategies that help
-Increase the size of your average sale
-Develop a unique strategic plan for important customers
-Position yourself as an irreplaceable business ally
-Fend off the competition, hold on to the account…and expand its value over time!

Upselling Techniques (That Really Work!) is the only book you need to boost sales, build relationships, and increase your bottom line.

192 pages, Paperback

First published January 1, 2005

Reviews

[Mitesh · Rating 3 out of 5]

Some great anecdotes on upselling. Most of it might not be relevant in complex buying scenarios involving multiple people. Overall, an average read. There are around 5 ideas in the book that really catch one's attention. All other content is just a filler.