The Richer Way

by Julian Richer

1

Genres: Business, Nonfiction

250 pages, Paperback

First published January 1, 1996

Reviews

[David Hughes · Rating 4 out of 5]

I read this book many many years ago, but I still think it's a good read for anybody working in a customer-facing role or within the retail industry.

[Thomas Brand · Rating 5 out of 5]

This was wasn’t a normal read for me. I’m currently doing a Leadership and Management course that requires me to put in a silly number of hours in my own time, so my reading list is going to be invaded by books on management for the next year or so.

I picked this one up after reading an article on Julian Richer in the Guardian. He’s planning on giving his company to his employees when he retires, and this sort of thing chimed with me.

And this was actually a really good read. Richer doesn’t try to make himself sound clever, or pad things out with philosophical musings to make his success seem something more then it is. He simply gives practical advise stemming from one core rule: first and foremost treat your people well. You can tell he has purposely kept the writing simple to ensure this book is accessible to anyone at any level.

Obviously this isn’t a book most people will need to read. It’s not a casual read but a learning resource. But if you run a company or manage people in your job this is essential reading.

[Monita Mehra · Rating 4 out of 5]

Book gives a couple of ideas to motivate team members and Julian has also mentioned a few ways to ensure team members work long term with companies.
I am setting up a B2C natural food business and wanted to understand how to manage a retail business and get teams to work together and ensure customer comes first and a good impression is created so that the customer becomes a customer for good. Have managed to get some ideas that I will implement.
Retail managers and also HR leads should read the book to understand methodologies of motivating team members and getting them to work for long term in organisations.

[Alexander · Rating 5 out of 5]

This is a terrific management and leadership book. It's practical, it's tested, and it's moral. Very engaging read, with a great deal to chew on, without being overwhelming. I wish this was more widely read among American business people, and I intend to give my copy to a friend soon and recommend it to others.

[Jules · Rating 4 out of 5]

Great read. Something for every business owner in here. Some of the ideas and references are a little dated but the gist carries through.