This is a book that I will come back to again!
At first I didn't know if this book would apply to me, but it does! Chapters 1-6 helped me think about a personal struggle I've had for 3 years+. There are exercises which help you really think through your struggle and conversations that you need to have. It helps you understand why you avoid conversations or don't get the results you want from them. There are personal stories, which I found interesting. I liked the layout of this book.
The problem I had with this book is that I'm not political and don't talk to people about my views very much. So, at chapter 7-8, the book lost me. It went big-picture, and I am very detail-oriented. I did read the exercises and follow along because that helped me with my personal issue; however, I stopped reading the actual text because it didn't grab me because of my personality.
I recommend this book to everyone. If you are political and trying to get others to see your viewpoints, then this book is 5 stars. If you need help communicating in your personal life, this book really helps you think things through and helps you chose a better way of "being". I couldn't put it down until chapter 7. Engaging and helpful.