Management Communication: A Case-Analysis Approach

by James O'Rourke

This interesting and fun-to-read paperback focuses on the processes involved in management communication, and concentrates specifically on ways in which readers can become more effective as managers by becoming more knowledgeable and skilled as communicators. It is an introduction to issues that are central to future success as a manager or executive in the 21st century. Chapter topics cover management communication in transition; communication and strategy; ethics; speaking; writing; listening and feedback; communicating non-verbally; communicating in intercultural and international contexts; managing conflict; business meetings that work; and dealing with the media. For anyone who runs a business, wants to run a business, or hopes to work for someone who does.

Genres: Nonfiction

320 pages, Hardcover

First published August 11, 2000

Reviews

[Jenn "JR" · Rating 4 out of 5]

Really well written and thoughtfully organized book with plenty of tactical information and exercises. I wrote up about 15 pages of notes to keep track of the lists and concepts for my classwork. I recommend getting a more recent edition because those include information on effective communication in e-mail (not covered in this book) and may have some more modern perspectives on the subject (this book version is from 2000).

This is just above a "Dummies" version of a book -- and very practical. If you are looking to improve your communication efficiency, this is a great place to start.

[Louis · Rating 3 out of 5]

A solid textbook on managment level communications techniques and skills. It is a current book which covers all aspects of communication from strategy to persuasion to best use of technology for the purpose of relaying your message. It is not overly boring nor overly exciting. Great use of Case Studies which I believe is of most value for business students.

[Amy Cordero · Rating 3 out of 5]

The book has very little actual information in it; it is all pretty much case studies.

[Sok Chamrouern · Rating 5 out of 5]

it is very useful for my studying

[Sareroath]

Want to read this book