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From Difficult to Disturbed: Understanding and Managing Dysfunctional Employees

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How does an already busy manager deal with people whose personalities are difficult or even seriously disturbed? The answer lies in using practical psychology to understand just what it is that makes them tick, whether it’s something as common as being introverted or extroverted . . . or something much more serious. From Difficult to Disturbed helps readers become better managers by providing insight into both big and small people-problems that can seriously disrupt the workplace if they’re not handled correctly. The book contains down-to-earth solutions for dealing * Personality including avoidant, dependent, histrionic, narcissistic, or antisocial workers * Common People such as unproductive, angry, uncooperative, or chronic problem employees * Mental such as depression, bipolar disorder, schizophrenia, anxiety and panic disorders, as well as alcohol and substance abuse Every workplace is filled with a wide range of personalities. This book gives managers the insight, understanding, and tools they need to get the best from those who present the toughest problems.

241 pages, Hardcover

First published June 30, 1905

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About the author

Laurence Miller

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Displaying 1 - 2 of 2 reviews
Profile Image for Lorrie.
57 reviews2 followers
January 4, 2020
Really good book on understanding different personality types and how they interact in the workforce. Also offers advice on how to manage these employees that will get maximum cooperation and productivity out of them.
Profile Image for Erica.
138 reviews7 followers
March 14, 2013
A lot of good info in here however I would have liked to see some follow up in regards to advice for these actual employees. I read this because I am terribly antisocial at work and was looking to understand my bosses POV and learn from there. It sorta just indicated you need you seek out EAP and get over it.
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