Leadership and the Art of Conversation: Conversation As a Management Tool

by Kim H. Krisco

We speak. We listen. We chat. Lots of people know how to talk—but few know how to really communicate. Conversation is the most powerful yet underutilized tool at a manager's command. If managers change the way they talk to people, they can become much more than effective managers—they can become great leaders.

Leadership and the Art of Conversation by Kim Krisco is a unique book that approaches the subject of conversation step by step. First it identifies the most productive aspects of conversation—including coaching, listening, managing, organizing, and even personal chat; then it shows readers how to put them to work.

?If you observe leaders,? says Krisco, ? one fact becomes immediately evident. They spend most of their time in conversation. Everything leaders accomplish is the result of their conversations. Change the kinds of conversations you have and you immediately become a more potent and effective leader.?

In Leadership and the Art of Conversation , Krisco covers everything managers need to converse more effectively, including:
• the basic tools and principles of effective conversations
• sample scripts and real-life examples
• making proper requests and dealing with nonresponses
• generating and maintaining commitment
• managing the flow of a conversation
• applying the eight conversational principles

Used wisely, conversation can be a manager?s most valuable asset.

About the Author

Kim H. Krisco is the internationally recognized speaker, lecturer, and trainer who developed the transition strategy that saw GTE through the largest merger in telecommunications history. The author of Leadership Your Way, he speaks to such groups as the AMA, the FDIC, and the International Business Conference.

Genres: Management, Leadership, Business, Communication

203 pages, Paperback

First published May 28, 1997

About the author

The author of three books on leadership, is now delighted to follow in the footsteps of the master storyteller Sir Arthur Conan Doyle by adding five totally new Sherlock Holmes adventures to the canon in his new book: Sherlock Holmes-The Golden Years, Irregular Lives:The Untold Story of Sherlock Holmes and the Baker Street Irregulars, and The Celtic Phoenix and The Magnificent Madness of Tessa Wiggins -- all from MX Publishing in London.

Meticulously researched, all of Krisco’s stories read like mini historical novels. Indeed Kim trekked to Aviemore Scotland, and climbed Ben Macdui Mountain, so he could better capture the authentic feel of the setting for The Bonnie Bag of Bones – the first of Holmes’s post-retirement adventure: The Magnificent Madness of Tessa Wiggins, takes place in 1920 - Blaenau Ffestiniog, Wales. Tessa Wiggins’s “madness” is provoked by the adopted spirit of a two-thousand-year-old Druid priestess mentoring her to be the servant of The Earth Mother. When Tessa defies treatment, her lover asks a childhood friend, Sherlock Holmes, to intervene. But despite everyone’s best intentions, Tessa finds herself in Hellingford Asylum, where she is driven toward her final breaking point on All-Halloween.

Kim lives in the Rocky Mountains of Colorado with Sararose in cabins they built themselves.

For more information go to www.mysterybookauthor.com or call him at 719-859-4302.

Reviews

[Rita H. · Rating 5 out of 5]

This book is a foundational piece for the work I do as a generative coach and consultant. My thinking, listening and speaking has changed dramatically since I put the concepts into practice. Empowerment and creating extraordinary results is a by-product of reading and embracing the concepts within this book.

[James Pritchert · Rating 5 out of 5]

I originally hear a review of this book on National Public Radio. I immediately read the book and then called the author. I wanted to hire them as a speaker but it never came about. management was not behind the idea at the time.

[Lynn · Rating 5 out of 5]

This little book can be hard to find, but it is worth the hunt. It's accessible and filled with useful distinctions for anyone to use to move possibility conversations into conversations for action.