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Operations Management for MBAs

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What every MBA needs to know about OM

Operations is one of the most important factors in whether an organization survives in the international marketplace. While not everyone will be solving quantitative operations problems, every manager will confront important operations issues that will have a critical impact on the success of their organizations.

Revised to reflect the growing importance of soft and hard technologies, as well as the rise of service organizations and the global economy, this Third Edition of Jack Meredith and Scott Shafer's Operations Management for MBAs focuses on what MBAs need to know about operations in their careers. This
* Six sigma improvement projects
* Project management
* Enterprise resource planning
* Lean management
* Outsourcing and offshoring
* Supply chain management
* Process design and planning

Emphasizing the strategic role of these operations topics, the authors keep the needs of marketing, finance and other majors in mind, and show how a basic understanding of operations is important to all career paths. The text's clear and concise overview of key concepts makes it the perfect complement to cases and readings on OM.

New Features of the Third Edition
* New chapter on Six Sigma.
* Expanded coverage of ERP, lean manufacturing, and outsourcing.
* A stronger emphasis on the strategic role of operations topics, including more strategic examples and expanded material in Chapter 2: Strategy, Operations, and Global Competitiveness.
* New appendix on Crystal Ball with two solved example problems.
* More service examples throughout the text.
* New international examples, as well as many revised problems and cases with an international focus.

460 pages, Paperback

First published December 28, 1998

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Displaying 1 - 4 of 4 reviews
Profile Image for Ryan.
992 reviews2 followers
May 16, 2012
Pretty good book. Nothing too exciting, just operations management stuff.
Profile Image for Jeffrey Williams.
367 reviews6 followers
February 25, 2016
Jack Meredith and Scott Shafer have a lot of great content they present in their Operations Management textbook. Understanding the types of work processes, work flow, Theory of Constraints, Six Sigma and Lean principles, make this a jewel. However, the jewels are buried between poorly written and poorly edited text that some times made it difficult to understand the concepts they were discussing.

The content is there to make this a great textbook. I would recommend that they utilize Six Sigma and Lean principles to their writing and editing processes and look at the material with the customer (student) in mind. They haven't asked the basic question, "Does this make sense?" often enough. Sometimes their explanations left more confusion over areas than it needed to be.

While my critique may sound harsh, it is only because they are violating the very principles they discuss in the book. This is where they needed to lead by example. There is a lot of good material here, it just needs to be organized better.
Profile Image for Carla.
77 reviews10 followers
December 28, 2015
Excellent textbook used in my capstone course for an MBA. it summarized all of our topics from throughout the MBA course in terms of strategy. This really helped me synthesize the material and find uses for it I my daily activities at work. I currently work in higher education, and I appreciate the fact the authors included public service examples with some specially from higher education.
Displaying 1 - 4 of 4 reviews

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