Operations Management for MBAs provides an introduction to the basic concepts of operations management with a strategic, conceptual, and contemporary approach. Specifically written with the needs of MBA students in mind, current topics such as supply chain management, the balanced scorecard, and yield management, as well as those specific to marketing, finance and other majors are explained with less quantitative and more conceptual content.With a concise format, this text is designed to allow professors to tailor the course through supplementary cases and other materials for the unique nature of various MBA programs and student populations.Jack Meredith has written eight books on operations management, project management and management science, and his research focus is on the strategic and operational problems that managers face, particularly those concerning the management of advanced technology. Scott Shafer, one of the nation’s first college professors to earn the Black Belt Six Sigma certification through the American Society for Quality (ASQ), integrates Six Sigma into educational programs as Director of MA Program and Professor of Management.
Jack Meredith and Scott Shafer have a lot of great content they present in their Operations Management textbook. Understanding the types of work processes, work flow, Theory of Constraints, Six Sigma and Lean principles, make this a jewel. However, the jewels are buried between poorly written and poorly edited text that some times made it difficult to understand the concepts they were discussing.
The content is there to make this a great textbook. I would recommend that they utilize Six Sigma and Lean principles to their writing and editing processes and look at the material with the customer (student) in mind. They haven't asked the basic question, "Does this make sense?" often enough. Sometimes their explanations left more confusion over areas than it needed to be.
While my critique may sound harsh, it is only because they are violating the very principles they discuss in the book. This is where they needed to lead by example. There is a lot of good material here, it just needs to be organized better.
Excellent textbook used in my capstone course for an MBA. it summarized all of our topics from throughout the MBA course in terms of strategy. This really helped me synthesize the material and find uses for it I my daily activities at work. I currently work in higher education, and I appreciate the fact the authors included public service examples with some specially from higher education.