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The Process Edge: Creating Value Where It Counts
This practical new book gives managers a framework for examining the all-important business processes and the tools for deciding in which ones to invest.
- GenresManagement
208 pages, Hardcover
First published June 1, 1997
27 people want to read
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Displaying 1 - 2 of 2 reviews
January 31, 2019
Process Improvement from an economist with a twist of finance. I enjoyed the ways to prioritise process to improve. And then it’s downhill from there. The detailed explanation on process as capital was unnecessary. I was wondering, did anyone actual calculate the way the author suggested?
Oh, and the book is quite old. So the improvement methodology is not as advanced as recent literature.
Oh, and the book is quite old. So the improvement methodology is not as advanced as recent literature.
January 18, 2014
READ JAN 2014
Unique approach to process management. Keen introduces the idea of managing processes as an investment portfolio and using economic value add (EVA) to evaluate process change.
Unique approach to process management. Keen introduces the idea of managing processes as an investment portfolio and using economic value add (EVA) to evaluate process change.
Displaying 1 - 2 of 2 reviews