The Heart of Change Field Guide: Tools And Tactics for Leading Change in Your Organization

by Dan S. Cohen

In 1996, John P. Kotter's Leading Change became a runaway best seller, outlining an eight-step program for organizational change that was embraced by executives around the world. Then, Kotter and co-author Dan Cohen's The Heart of Change introduced the revolutionary "see-feel-change" approach, which helped executives understand the crucial role of emotion in successful change efforts. Now, The Heart of Change Field Guide provides leaders and managers tools, frameworks, and advice for bringing these breakthrough change methods to life within their own organizations. Written by Dan Cohen and with a foreword by John P. Kotter, the guide provides a practical framework for implementing each step in the change process, as well as a new three-phase approach to creating a climate for change, engaging and enabling the whole organization, and implementing and sustaining change. Hands-on diagnostics—including a crucial "change readiness module"—reveal the dynamics that will help or hinder success at each phase of the change process. Both flexible and scaleable, the frameworks presented in this guide can be tailored for any size or type of change initiative. Filled with practical tools, checklists, and expert commentary, this must-have guide translates the most powerful approaches available for creating successful change into concrete, actionable steps for you and your organization. Dan Cohen is the co-author, with John P. Kotter, of The Heart of Change, and a principal with Deloitte Consulting, LLC.

Genres: Business, Nonfiction, Leadership, Buisness, Textbooks

294 pages, Kindle Edition

First published November 1, 2005

Reviews

[Violetta · Rating 3 out of 5]

I'm not one for business management or related readings, but we had to read this for class and I thought it was very accessible. It's somewhat formulaic, which is understandable given that it's a companion for Kotter and Cohen's other books, but I liked the way the information was broken out for clarity and logic.

[Al Lock · Rating 4 out of 5]

This book is a tough read. But, if you are serious about managing change in an organization, it is a must read. The information within will save you a lot of heartache and keep you from trying to avoid pain that will happen.

[Sarie · Rating 5 out of 5]

I have used this book very often during my work as change manager in companies.
I would recommend to read Kotter's book "Leading change first, to get a complete view of the approach used.

[Sherry C · Rating 4 out of 5]

This is a book I will keep as a resource for managing change within my team and organization. Many good templates to use with directions on when and how to use them.

[Peter · Rating 4 out of 5]

Nott much new in this book that is not explained in his original book "Leading Change".
But some good practical suggesting for surveys and other guideline for the 8 different steps.

[Emma Sonck · Rating 3 out of 5]

This was a textbook for my Master's program.

[John Campbell · Rating 4 out of 5]

Read as part of my MBA studies. Very insightful and useful information for organizational change management.

[Olya Grigoreva · Rating 4 out of 5]

Читала по работе, но вообще Коттер - это икона в мире организационного менеджмента и изменений.

[Lila · Rating 4 out of 5]

This book sets up Kotter's 8 Step Change model, the cornerstone for managing organizational change.

We are all affected by change and this guide provides several diagnostic assessments, poses questions that pique interest as well as identifies key effectiveness to each step.

I got the most of out the following section:

-focus on communication throughout the entire change process.
-attempt to capture the learning from both successes and failures to leverage your experience.
-Measure the progress of the change.
-Get constant feedback on your approach. Use a coach or colleague as a sounding board for new ideas and practices.

I have to continue to remember to write down my successes and failures for every part of change so I can learn from them. This part has been the most helpful for me. I hope you take what you can and implement it well in your organization.

[Fred Penguin · Rating 5 out of 5]

Review from GoodReads:

The practical implementation guide to John Kotter’s revolutionary 8-step change process and the “See-Feel-Change” approach as introduced in Leading Change and The Heart of Change. John Kotter’s change bible Leading Change has sold nearly 490,000 copies since publication in 1996 and The Heart of Change, co-written with Dan Cohen, has sold nearly 125,000 copies. Now, Dan Cohen delivers a highly practical, hands-on complement to both of these books in The Heart of Change Field Guide. Filled with practical tools, checklists and advice, this book will guide leaders and managers step-by-step through real change programs within their organisations.

[Sarah Slater berard · Rating 4 out of 5]

Great formatting to cover a lot of material

I didn't know what to expect when reading this book. It turned out to be very clear and easy to read. If change isn't your ideal state, this book is still a good read. It's a good comparative model for changes you will undergo or have been through.

[Lisa Edwards · Rating 4 out of 5]

Buy Kotter's Leading Change, then buy this one. Cohen does an outstanding job of taking Kotter's concepts and creating a "how-to" guide that will allow the reader to not only lead the change but engage the people thru the transition.

[Sholcomb · Rating 4 out of 5]

Well executed guide to holistically engaged organizational change. Buy this if you are looking for a framework of how to plan, manage and execute organizational (especially large organization) change initiatives.

[Roilunggu · Rating 3 out of 5]

These are some good case studies in here to think about when we want to make Change. The model : See-Feel-Change is a nice approach. But, I expect more in a book talking about change, need to be more innovative maybe.

[Jon Port]

Great book with lots of useful worksheets, etc.