This book offers a comprehensive introduction to workflow management, the management of business processes with information technology. By defining, analyzing, and redesigning an organization's resources and operations, workflow management systems ensure that the right information reaches the right person or computer application at the right time. The book provides a basic overview of workflow terminology and organization, as well as detailed coverage of workflow modeling with Petri nets. Because Petri nets make definitions easier to understand for nonexperts, they facilitate communication between designers and users. The book includes a chapter of case studies, review exercises, and a glossary. A special Web site developed by the authors, www.workflowcourse.com, features animation, interactive examples, lecture materials, exercises and solutions, relevant links, and other valuable resources for the classroom.
has some great explanations of fundamental of workflow theory, but overall is more of a historical snapshot of what production planning used to do, because so many things have changed since its publication
Obviously this book settle a solid groundwork and basis about workflows. It's 300 pages long but it's a dry reading. I would note advice it to everyone, especially for those who want an introductory book. It's rather about a more solid fundamental knowledge if you already face the subject. ma note de lecture en français ici