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Accountability: The Key to Driving a High-Performance Culture

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A SOUNDVIEW EXECUTIVE BEST BUSINESS BOOK
What separates high-performing companies from all the rest? 


It's the mindset leaders bring to accountability--one of the biggest challenges business leaders face and also one of the most misunderstood and misapplied concepts.


In this groundbreaking book, acclaimed business consultant and international speaker Greg Bustin shares his interviews with leaders of the most admired companies in the world and CEOs of mid-size companies who outperform their competition on a consistent basis. All backed by data he's collected over the past nine years from more than 8,000 successful executives around the world. 


He'll reveal the surprising truth about accountability and provide a set of leadership tools that will transform the way you manage, maintain, and motivate yourself, your team, and, ultimately, your workforce.

320 pages, Hardcover

First published February 7, 2014

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Displaying 1 - 8 of 8 reviews
Profile Image for Hanne.
264 reviews54 followers
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March 10, 2014
I had never heard about Greg Bustin, but it seems that within CEO-atmospheres (somewhere way above me) he’s quite well known and has built himself an impressive consultancy track record. Years of experience resulted now in a book, which I can best describe as a practical textbook for CEO’s.

And that’s where it might have gone wrong: I’m not the right audience here. I am no-one’s CEO, nor do I have any such ambition. It wasn’t really clear to me when I read the back cover, but the book is very CEO focused. Unless you lead a mid-size or large organization there is little insight to be gained from the book. That’s why I will also refrain from giving any sort of rating to the book: I simply don’t feel I can judge it.

There are some things I liked about his approach: it’s not focused on the cold, hard numbers. More than about words, he talks about how a message is being perceived, and brings some heart and soul to cold vision statements.
Bustin definitely has a larger definition of Accountability than I have. And so on some points I was surprised about the links he makes: the link of learning to accountability is somewhat of a stretch, but within his larger story I can believe it.

Net, it feels like a practical text book for organizational leaders, and I feel unable to really judge how good it is.


Disclaimer: This book has been provided by the publisher. This review reflects my own experience and opinion with this book.
Profile Image for Dave Warawa.
Author 2 books12 followers
March 28, 2020
Accountability is something that every organization wants. Yet, many companies expect employees to be accountable to management without the same in return. This book educates readers on accountability upward, downward and side to side. It teaches people to become accountable to their colleagues and create an environment of personal accountability in delivering on commitments. It's an excellent read and suggested one for our entire client base. Highly recommended!
Profile Image for Kathryn.
85 reviews
February 21, 2020
Clear and in depth explanation of what accountability is ... Some of our political leaders should read it
Profile Image for Marwa.
65 reviews33 followers
July 26, 2023
*read for a work assignment*
Profile Image for Tal Shnall.
7 reviews6 followers
January 19, 2015
One of the best books about a culture of accountability! The book has helpful practical tools for leaders and managers to get their accountability aligned in every person in the organization. Great examples in the book from companies like Marriott, Southwest Airlines and the Container Store. I will be speaking with Greg Busin tonight on the Lead with Giants TV show.
1 review
October 1, 2017
Has become one of my favorite books

I learned a lot, lot of good take aways which will improve our business. A must read for all executives. Sarat Addanki
5 reviews1 follower
December 9, 2017
Doesn't contain examples of KPIs that align with the company and can't be gamed. It's obvious that you should measure results and tie compensation to them, but not obvious how to create such measurements (e.g. how do you measure the quality of source code, or how helpful a support person is?).
Displaying 1 - 8 of 8 reviews

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