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Marketing for hospitality and tourism

Editorial Reviews Product Description This hospitality marketing book is comprehensive and innovative, managerial and practical, state-of-the-art and real-world. Easy-to-read and user-friendly, it provides examples and applications that illustrate the major decisions hospitality marketing managers face in their efforts to balance objectives and resources against needs and opportunities in today's global marketplace. An abundance of real-world examples and cases and experiential and internet exercises give users extraordinary insight into marketing situations they will actually encounter on the job. Real-world in focus, topics reflect the authors' rich combination of both teaching and international consulting experience in the hospitality and travel industries. PART 1: Understanding the Hospitality and Tourism Marketing Process-Introduces the concept of hospitality marketing and its importance. PART 2: Developing Hospitality and Tourism Marketing Opportunities and Strategies-Explains th

932 pages, Hardcover

First published January 1, 1995

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James C. Makens

12 books2 followers

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5 stars
192 (47%)
4 stars
99 (24%)
3 stars
71 (17%)
2 stars
17 (4%)
1 star
27 (6%)
Displaying 1 - 27 of 27 reviews
1 review1 follower
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December 6, 2011
I like his books , yet we should read from him about hospitality challenges in middle east
Profile Image for Ingibjorg Bjorgvinsdottir.
102 reviews5 followers
May 6, 2014
It is a great marketing book with excellent examples from superb businesses all over the tourism industry. The only thing is that if you have already read Kotler book on marketing this book adds remarkably little. The internet and the future of the marketing for tourism on the internet and the coming shift in trends has way to little room in this book.
2 reviews2 followers
Want to Read
August 30, 2011
its good i want to read it
Profile Image for Denise P. Meridith.
14 reviews
July 19, 2020
Excellent all-around reference for students and faculty. Unfortunately, with the ever-changing world of tourism, it becomes dated (I think it is up to its 7th edition). So faculty would have to supplement teaching with more up-to-date articles and social media sources. But this is still something everyone in hospitality should have on the shelf for reference.
Profile Image for Raphaela Folia.
362 reviews5 followers
November 4, 2023
3.5 ☆☆☆

Καλογραμμένο βιβλίο και αρκετά χρήσιμο για ανθρώπους που σχετίζονται με το αντικείμενο! Απλά σε αρκετά σημεία ήταν too much info και σε κούραζε!

Το βιβλίο που διάβασα ήταν από τις πιο πρόσφατες επανεκτυπώσεις!
Profile Image for Lafina Frynn.
3 reviews
October 24, 2020
Mijn favoriet boek in mijn studies. Ik zou dit ooit willen her lezen.. just for the fun of it.
Profile Image for Jaime Delgado.
11 reviews3 followers
December 18, 2014
The book covers all the marketing techniques for the hospitality industry. It can used for teachers and students as well.
On the other hand, I think the book needs a new edition, even though I read the last one (6th edition), I missed more content on the Digital Marketing for Tourism, or at least a whole chapter to treat the subject more deeply.

Profile Image for Julienne.
8 reviews
December 16, 2015
This book is full of very useful tools for undergraduate students. The amount of typos is extremely distracting and it needs a better editor. It's also time to add a chapter on social media that is relative to the current market.
Profile Image for Dewi Kasiyani.
14 reviews10 followers
January 13, 2010
I had (and read) this book while I was taking my master in marketing (but it is the previous edition....I don't remeber)..a very good book, specially written by the marketing expert..Philip Kotler
86 reviews18 followers
August 31, 2013
Enjoyable enough. It was a bit boring at times, but there's a lot of information that's helpful.
1 review
Want to Read
February 9, 2016
the content of the book its really amazing
Displaying 1 - 27 of 27 reviews