If you remember one instruction for leadership, it will be "Follow the smoke!"
Who could resist reading a guide to leadership from the point of view of the NYFD? We meet a strong personality who has to instruct, work with and depend upon many macho men and tough women - and who also has to handle outside politics, budgets and consumers of his service. Not all leaders put their lives at risk every time they go to work.
Following the smoke, an instruction repeated a few times, means to continue picking up information and particularly to pursue anything harmful, whether one's own negative emotions or outside warnings. Smoke is a symptom of something amiss which a good leader will follow to find the real problem that may turn into a raging inferno. Examples are given; smoke smell in a supermarket had no visible cause until fire-fighters went up on the roof.
John Salka also encourages team building by getting to know each person, treating him/her as an asset, and finding what motivates them. Money, beyond a certain amount, doesn't work as well as praise and visible recognition. He encourages letting people specialise - one man had a degree in electrical engineering and came up with an invention for enhanced communication in a tower block. Salka also stresses that change will happen whether you want it or not, and change allows improvement; innovation will be the saving of your business. NYFD created building fire codes and the pole to slide down in the fire house.
Major fire and disaster examples are included, not least the Triangle Shirtwaist Factory fire and September 11th, World Trade Center. We learn a leadership lesson from each, even if it's just staying calm under pressure to help your workers stay calm and work the problem.
I preferred the less emotionally charged example stories. For instance, a fire-fighter came to work with a hydraulic door spreader tool. The men nicknamed it the rabbit, after long 'ear' parts. They resented such a thing, liking in their macho way to force a door with a Halligan tool, a cross between a jemmy and an axe. Now, as a woman, I'm all in favour of working smarter rather than stronger. But this tool somehow got left on the floor every time an engine pulled out, and the man who'd brought it kept replacing it in the engine gear. One day the rabbit did arrive at a fire scene with many apartment doors to force, and it got used. The rabbit saved the men from damaging their hands, which happens easily in a smoke-filled room, and it worked quickly and well. Other crews heard and came to see it work, and now every truck carries one.
The style of writing is not that of a MBA's leadership manual; only occasional bullet points and lists appear, with no spreadsheets, tables or info graphics. But you can get those anywhere. What you get from Salka is inspiration and determination to do the best job that your business or group can do. He is also aware that your boss, or your staff may be female, so the lessons are good for everyone. As a person who works with power equipment I appreciate this kind of manual, but I saw many applications to committees and businesses I'd helped to run. Schedule practice in handling emergencies, is another lesson not stressed but implicit in the book. You never know when lives may depend on you.