Ouch! That Stereotype Hurts

by Leslie C. Aguilar

If you want to be a more effective communicator in today’s diverse workplace, this book is for you. If your organization wants to ensure that employees avoid biased, stereotypical and demeaning communication at work, you will find the guidance you need in Ouch! That Stereotype Hurts. Within the pages, you will guidelines for ensuring your message gets across to a diverse group of listeners The Six-Step Communication Recovery model for what to do when things go wrong and you have your foot in your mouth 12 effective techniques for speaking up in the face of demeaning comments, stereotypes or bias A Checklist for Communicating Respect and Inclusion

Genres: Business, Nonfiction

Paperback

First published May 25, 2006

Reviews

[Sharon Orlopp]

The best book on how to communicate respectfully, as well as phenomenal tips on handling inappropriate conversations. Very practical and memorable. Excellent to use in teaching others.

[Ren Lovegood]

A book about DEI & stereotypes that doesn’t mention LBGTQ+ people once, makes a point to say “he and she” in the most heteronormative way, and completely discounts what most disability advocates state about not liking person first language. The focus on “everyone is valuable and the same” is lovely in theory, but this book manages to completely ignore systems of oppression and inequity that make inclusion so important in the first place while also discounting the way marginalization impacts experience and intersects with identity. Although there were a few suggestions regarding ways to deal with micro aggressions and communication tips
I found helpful, most of the language in this book is problematic at best and harmful at worst. There are more inclusive and comprehensive resources to invest in.

[Afriliawd]

good book