The third edition of this pathbreaking text expands the principles of client-centered lawyering into areas not explored in previous editions. It newly covers transactions involving non-profit organizations (Chapter 9); counseling of corporations and loosely structured community action groups (Chapter 21); and the interviewing and counseling of defendants charged with criminal offenses (Chapters 10 and 22).
Sure the dialogue is a bit hokey and the assumption about how a client responds in certain situations is unrealistic, but I'm not mad about these flaws. I got a decent set of techniques from this book with decent justifications for them. At least when I confront a client on my own for the first time, I will not be "winging it." I will have some purpose to what I ask and why. And even if the situation doesn't call for this book's "right way," at least I will have something to improvise off of.
I will likely refer to this book during my career. So good stuff.
I have some real concerns about this book, as it seems to assume neurotypicality of the reader trying to learn how to act as an interviewer in a legal setting. It just assumes interpretation of body language and emotion as a natural skill.