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Process Mastering

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The benefits cost reduction; increased productivity; improved safety; higher morale; and the ability to meet the changing expectations of your customers.

Step-by-step, the authors guide you through the creation and implementation of a process master. You will Process Mastering contains two fully completed sample Process Masters as well as numerous improvement examples. An appendix provides blank Process Master forms and shows you how to use a Deployment Flow Chart.

168 pages, Paperback

First published January 1, 1998

6 people want to read

About the author

Paul Harsin

7 books

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