The Volunteer Management Handbook: Leadership Strategies for Success

by Tracy D. Connors (Editor)

Completely revised and expanded, the ultimate guide to starting--and keeping--an active and effective volunteer program Drawing on the experience and expertise of recognized authorities on nonprofit organizations, The Volunteer Management Handbook, Second Edition is the only guide you need for establishing and maintaining an active and effective volunteer program. Written by nonprofit leader Tracy Connors, this handy reference offers practical guidance on such essential issues as motivating people to volunteer their time and services, recruitment, and more. Up-to-date and practical, this is the essential guide to managing your nonprofit's most important resource: its volunteers.

Now covers volunteer demographics, volunteer program leaders and managers, policy making and implementation, planning and staff analysis, recruiting, interviewing and screening volunteers, orienting and training volunteers, and much more Up-to-date, practical guidance for the major areas of volunteer leadership and management Explores volunteers and the law: liabilities, immunities, and responsibilities Designed to help nonprofit organizations survive and thrive, The Volunteer Management Handbook, Second Edition is an indispensable reference that is unsurpassed in both the breadth and depth of its coverage.

Genres: Nonfiction, Leadership

480 pages, Hardcover

First published November 1, 1995

Reviews

[Island Connect Consulting · Rating 3 out of 5]

A dense reference volume compiled of essays by experts ranging from academics and HR professionals, to consultants and attorneys. Other texts may be more helpful as a starting point for a first-time volunteer manager, but many of the topics covered are oft-overlooked and should certainly be on the minds of an organization's senior leadership. Overall, a useful reference that will help an organization identify issues or practices that it may need to explore further.

Essay Titles include:
- Metaphors and Visions for the Voluntary Sector
- Motivating People to Volunteer Their Services
- Preparing the Organization for Volunteers
- Recruitment, Orientation, and Retention
- Training and Development of Volunteers
- Training Volunteers in Quality Management Techniques and Tools
- Policies for Volunteer Programs
- Administration of Volunteer Programs
- Episodic Volunteering
- Volunteer and Staff Relations
- Reward and Recognition Systems for Volunteers
- The Role of Volunteers in Fundraising
- Managing Corporate and Employee Volunteer Programs
- General Liabilities and Immunities
- Board Member Liability and Responsibility
- Risk Management Strategies
- Volunteers and Employment Law

[Jenny Jordan · Rating 5 out of 5]

Connor and her team of authors have done an exceptional job providing insight and information for anyone working with volunteers. Her handbook is a perfect blend of research and theory with practice and implication. I have pulled the book from my shelves to use in my guidance of other volunteer managers, to help with situations I encounter and to share with others looking for best practices in the field. This is a must-have for anyone who works with volunteers

[Danielle · Rating 2 out of 5]

This handbook ranks near, if not at the bottom of management or volunteer books. For a new edition it is clearly written as biased against younger volunteers. (read: Millenials) I honestly couldn't take the book very seriously after that. I might give the later chapters another chance but some of them aren't really applicable to a smaller organization without multiple paid staff positions. Some of the form examples might prove useful, along with the volunteer evaluation suggestions. For the sake of your wide-range of volunteers just skip the part about the generational differences. Please read the volunteer section of Non-Profit Management 101 instead. While an older book it has much better insights into the behavior and STRENGTHS of each generation instead of just inserting the stereotypical insults about younger generations as selfish and only good for tech how to do. (Disclosure: I'm right at the border between Gen X and Millenial)

[Don · Rating 2 out of 5]

So boring! I hope I get through it!

[Christine · Rating 4 out of 5]

There is plenty of information to help launch a new volunteer program.