This new edition of the groundbreaking guidebook puts the action in action learning, clearly demonstrating how and why this powerful method for addressing today's increasingly complex organizational challenges actually works. From Saudi Arabia to Singapore, Sweden to South Africa, profiles of such Global 100 leaders as GE, Sony, and Boeing tell the story of the power of action learning to create new products, improve service quality, and transform organizational cultures for competitive advantage and sustained success. The fully revised edition includes examples from the governmental and non-profit world, as well as offering up new better questioning techniques and creative strategies for organizational development.
Got to meet Marquardt - interesting guy. His theory is to ask questions, and use active listening, to resolve conflicts on a team. The technique he recommends only allows you to ask questions - you can only make statements in response to someone else's question. It changes the dynamics of the team and helps to quickly get to the root cause of any problem.
Great for those who already experienced action learning sessions. Full of insights. It would be a mistake to try to know what action learning is by this book.
Detailed description of the Action Learning Process along with why this approach is so powerful. This book covers the 6 factors in great detail, and the guide for implementing Action Learning in organisations is extremely useful.