From Saudi Arabia to Singapore, Sweden to South Africa, global companies as diverse as Shell, Deutsche Bank, GE, and Sony share one powerful secret: they have created thousands of new products and services, improved service quality, and made fundamental changes to their organizations' cultures by unleashing the power of action learning.For over a decade, world-renowned consultant, educator, and award-winning author Michael Marquardt has been helping organizations and world govenments revolutionize the way they solve problems, build effective teams, develop leaders, and transform themselves into learning organizations. Now he calls on his pioneering experiences and the fundamentals first introduced in his best-seller ACTION LEARNING IN ACTION to deliver the next-generation tools and techniques to make action learning successful each and every time, in any organization.
Got to meet Marquardt - interesting guy. His theory is to ask questions, and use active listening, to resolve conflicts on a team. The technique he recommends only allows you to ask questions - you can only make statements in response to someone else's question. It changes the dynamics of the team and helps to quickly get to the root cause of any problem.
Great for those who already experienced action learning sessions. Full of insights. It would be a mistake to try to know what action learning is by this book.
Detailed description of the Action Learning Process along with why this approach is so powerful. This book covers the 6 factors in great detail, and the guide for implementing Action Learning in organisations is extremely useful.