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Business Process Change: A Guide for Business Managers and Bpm and Six SIGMA Professionals
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Business Process Change: A Guide for Business Managers and Bpm and Six SIGMA Professionals

3.81  ·  Rating details ·  80 ratings  ·  5 reviews
Every company wants to improve the way it does business, to produce goods and services more efficiently, and to increase profits. Nonprofit organizations are also concerned with efficiency, productivity, and with achieving the goals they set for themselves. Every manager understands that achieving these goals is part of his or her job. BUSINESS PROCESS MANAGEMENT (or BPM) ...more
Paperback, 549 pages
Published August 1st 2007 by Morgan Kaufmann Publishers (first published December 18th 2002)
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Viperh
Apr 21, 2020 rated it it was ok  ·  review of another edition
Shelves: business
This is out of date. It's good to understand the really high over view of processes. There is a lot of focus on process development in the 80's and 90's but it fails to really talk about any of the newer tech enabled tools and processes. Really disappointing. If you need this for a basic overview or a history lesson, sure. But I would throw the money down on something better that focuses on newer concepts.
David
Aug 07, 2017 rated it really liked it
Picked it up as a BPM refresher. Not bad.
Steve Whiting
The book characterises itself as ".. provid[ing] managers with an introduction to the concepts and techniques needed for business process change and to provide them with an overview of some of the options they will have...", and that's pretty much what it does. This edition is a little out of date - it pre-dates most of the enabling capability of the internet - but it generally strikes the right balance between business process concerns and the ability of IT to assist (or hamper) them.

So, a pret
...more
Noor Afies
it is good but need to update
Omid Milanifard
Aug 11, 2018 rated it it was amazing  ·  review of another edition
This is a very good book that covers both theoretical and practical fields of business process management.
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