Set the bar for outstanding performance A follow-up to the top-selling Perfect Phrases for Performance Reviews , this book provides managers with phrases and goals that describe expected future performance from their direct reports. A timesaving job aid for any performance review or plan, the
The key things I learned in this book are: 1) Goals must strike a balancing act between being too vague and too specific. 2) The employee should be involved in the process of goal setting. This way they will feel like they have a larger stake in the organization. 3) In process of reviewing performance goals the job of the manager is to act as a facilitator where the manager guides the employee on assessing their own performance.
What I didn't like about this book was that part 2 included sample phrases which can be used throughout the goal setting process. Everything sounded like corporate speak.