How to Design, Implement, and Interpret an Employee Survey

by John H. McConnell, John G. Belcher

Employee opinion is the most important barometer of employment conditions at any company. But marshalling hundreds (or thousands) of individual perceptions into a cohesive workplace initiative demands an organized approach. McConnell presents a practical start-to-finish methodology for getting the most out of an employee opinion survey, from determining what conditions to survey to completion of follow-up procedures. Adaptable to any purpose and organization, McConnell's proven strategies * Dos and don'ts of question design * Selecting response type (multi-choice, rating scales, etc.) * Practical methods for ensuring validity and reliability * Survey administration Additional chapters cover the nuts and bolts of implementation, communicating with employees about the survey, and how to score, group, and report survey results. Not least, this crucial book shows how to use survey results as a springboard to improved management/employee communication, working conditions, and productivity. CD-ROM included.

317 pages, Hardcover

First published January 1, 2003

About the author

JOHN H. MCCONNELL, SPHR is president of McConnell-Simmons and Company, a human resources consulting firm. He is the author of several books, including How to Identify Your Organization’s Training Needs (978-0-8144-0710-3).

Reviews

[Duong (Ufo) Nguyen · Rating 4 out of 5]

The book was practical and helpful. I love how the author explained a concept in a short paragraph of 3-5 sentences and then followed it wit a real case study.
The structure of the book was clear and easy to follow.