Managing complexity (and chaos) in times of crisis

by Dave Snowden, Alessandro Rancati

This field guide helps to navigate crises using the Cynefin framework as a compass.
It proposes a four-stage approach through which we can:
- assess the type of crisis and initiate a response;
- adapt to the new pace and start building sensing networks to inform decisions;
- repurpose existing structures and working methods to generate radical innovation;
- transcend the crisis, formalise lessons learnt and increase resilience.
The guide stresses the importance of setting and managing boundaries, building informal structures, keeping options open, distributing engagement and keeping an ongoing assessment of the evolving landscape.
Action items, real life examples and demonstrations complement the references to the developing theoretical framework.

70 pages, Paperback

Published January 1, 2021

Reviews

[Alejandro · Rating 5 out of 5]

Wonderful little guide. Very fast read but very dense in concepts and new ideas. This is the kind of book that I know I will re-read and in every read I will find something new that I didn't notice before.