This book presents theories and models to examine how humans interact with complex automated systems, including both empirical and theoretical methods.
Provides examples of models appropriate to the four stages of human-system interaction Examines in detail the philosophical underpinnings and assumptions of modeling Discusses how a model fits into "doing science" and the considerations in garnering evidence and arriving at beliefs for the modeled phenomena Modeling Human-System Interaction is a reference for professionals in industry, academia and government who are researching, designing and implementing human-technology systems in transportation, communication, manufacturing, energy, and health care sectors.
This book contains many interesting models of human-computer interaction. It also has some initial discussions about what purpose a model serves in science. I really wanted to like the book because of this model-based approach to human-computer interaction. Unfortunately, I had a hard time following the connection between chapters or even sections within chapters. Also, the breadth-first approach did not work well for me because I already knew many of the models. Perhaps the overview provided by the book will serve other readers better.