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Managing Authentic Relationships; Facing New Challenges in a Changing Context
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Managing Authentic Relationships; Facing New Challenges in a Changing Context

4.92  ·  Rating details ·  12 ratings  ·  9 reviews
In an increasingly connected world, Strategic Relationship Management is a vital capability for successful organizations. The book Managing Authentic Relationships; Facing New Challenges in a Changing Context focuses on building and managing a strong network and reciprocal relationships for the entire organization by implementing a professional relationship management appr ...more
Paperback, 256 pages
Published February 12th 2019 by Amsterdam University Press
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William Hanson
Feb 25, 2019 rated it it was amazing
Shelves: etiquette
This book gives the best argument and the tools for prioritising relationships, interpersonal skills and that personal connection that is so lacking in today's techno-focussed world. Although technology can be useful and should be used to best advantage to help build networks and manage relationships, what will never go out of fashion is the 'old fashioned' values of putting people first. The authors know their stuff and present their argument in a clear, logical and concise way. They deftly exp ...more
Rik Oosting
Feb 21, 2019 rated it it was amazing
We are in the process of improving our relationship management and used the insights obtained by this book. I especially loved the first part which inspired me to better understand what good relationship management actually is. This book is a must read for every business that is serious about creating a relationship management strategy.
Feb 21, 2019 rated it it was amazing
A must read for professionals! Insightfull for improving your strategic relationship management.
Very inspiring expert views.
Jeroen Koks
Feb 18, 2019 rated it it was amazing
Very inspirational book that offered a lot of new perspectives in Relationship Management!!
Isabel Amaral
Mar 12, 2019 rated it it was amazing
In the 18th century a German writer Adolph Knigge, who had been for several years Chamberlain at the Weimar court, published a book “Über den Umgang mit Menschen” (On Human Relations), a sociological and philosophical treatise on the fundamental principles of human relations. The book transformed itself into an authoritative guide to behaviour, politeness, and etiquette German word “Knigge” has come to mean “good manners” or etiquette and his ideas on human relations are still passed down from g ...more
Mar 09, 2019 rated it it was amazing
I just rated this book 5 stars... and agree with the reviews here. I think it is a great book and loved reading especially chapter 1 which inspired me. This chapter explains what relationships and networks are, what trust is and what role it plays in building relationships.
From chapter 4 the book gets more practical and explains how to manage a professional relationship management: developing a network strategy, building the internal organization for the relationship management, measuring result
Ilya Van
Apr 19, 2019 rated it it was amazing
Great to find this book here: I have read it with great pleasure for my work. Managing Authentic Relationships is inspiring, complete and practical. A must-have for professionals responsible for the network of an organisation. This books helps you with all the aspects of building or strengthening a reciprocal network of authentic relationships.

I especially loved reading the articles about relationship management and networking at ING Bank, the refugee organisation UAF and the city of Antwerp. T
Mar 11, 2019 rated it it was amazing
I read this for my study. It was a very good book and it blew my socks away. This was an amazing book.
Suzan K.
Mar 12, 2019 rated it really liked it
This book is meant to support those who want to professionalize the relationship management of an organization, and for this the book is helpful, insightful and inspiring. It consists of 3 parts: an inspiring part (called authentic relationships), a part about the management of a network (called managing relationship) and a part about networking meetings (called successful encounters).
I really enjoyed reading this book and it will help my work to move to an organization where relations are manag
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Jean Paul Wijers is the founder and director of the Institute of Strategic Relationship Management (ISRM). In 1996 he graduated from the Hotelschool The Hague, one year after starting his first company ‘Protocolbureau‘. Between 2001 and 2009 Jean Paul Wijers worked as head-usher for the Master of Ceremonies of H.M. Queen Beatrix, at the Royal Weddings, State Funerals and Royal Baptisms.

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