Difficult People - A Practical Guide To Dealing With The 10 Main Types

by Kimberly Mathews

Difficult people, pig-headed people or just plain A#%*$, pardon my French. But however you refer to them, we've all come across them at some stage. This eBook is straight to the point and deliberately written in a lighthearted, clear and easy to digest style. It will show you techniques and strategies you can use to understand and address the 10 most common types of difficult people.

30 pages, Kindle Edition

First published July 14, 2013

Reviews

[R Joseph · Rating 4 out of 5]

Quick insight into negative.human interaction and what to do about it

Kimberly thanks for the Swiss Army knife of communication . it was.A.quick.read.chock full of information. Since effective communication builds trust your book was helpful with pushing the boundaries of my communications ability.

[Rachael · Rating 4 out of 5]

Good lil quickie

I've been in customer service and management for quite a while now. There was a few times I took extra notes but might be a good quick read for a newbie going into a customer service based position.

[Brandy Evans · Rating 2 out of 5]

Not worth the money

This book was not really very helpful. The suggestions for dealing with the different types were often limited to just a few sentences.