Introduction PART A DEMOCRACY OF FEELINGS Shaping the Public Mind The Rise of Therapeutic Culture Global Passions PART THE BIAS AGAINST HOPE Journalism as Emotional Labour Rottweilers Savage Democracy Challenging the Media Bias PART THE SEARCH FOR CONNECTION Politics as Emotional Labour Poor Emotional Governance PART TERROR IN THE PUBLIC MIND The Four Factors of Fear Terrorism and the Emotional Public From Emotional Audit to Communication Strategy PART REPAIRING LEADERSHIP Market Failures Deferring to Reality
Barry Richards is professor of Political Psychology in the Faculty of Media and Communication at Bournemouth University. Richards was previously a Clinical Psychology lecturer for NE London Polytechnic.