Knowledge Management: A Guide for Your Journey to Best-Practice Processes

by Cindy Hubert, Susan Elliott

As one of the titles in APQC's Passport to Success series, this book provides readers with a comprehensive understanding of the components of a successful knowledge management program. Based on years of research examining leading-edge organizations--and supported by examples of best practices and tips from actual practitioners--this book will guide readers through their own knowledge management endeavors. It provides mechanisms to gauge current status, understand the components of a successful knowledge management initiative, and determine how to proceed.

Paperback

Published January 1, 2000