Business and Professional Communication

by Carley H. Dodd

Managing Business and Professional Communication provides readers with the strategies they need to effectively manage communication challenges in the workplace. Managing leadership communication, interpersonal communication, conflict communication, cultural diversity in the workplace, managing communication with customers and clients, building communication teams in the workplace, presentation skills, informative and persuasive presentations, and sales presentations. For anyone interested in improving their communication skills in the workplace.

496 pages, Paperback

First published October 30, 2003