This book is an important read. It also has so much content and depth that I will need to come back to it several times. I really liked the cross-over interviews contained from Geoff Bellman and Peter Block. Written much more from a systems perspective.
This book emphasized for me how unsophisticated many leader's knowledge is about resistance and the typical default positions. It also caused me to reflect pretty deeply on my own personal resistance style and how I have recently developed a pattern of assuming some negative intentions. The touchstones articulated in Chapter 5 seem to be the core transferable part of the book for me. Said another way, When I really want to quickly review the 'how to", I will go to chapter 5. Levels of resistance provided a new way to think about strength of resistance and also will be very helpful.
I saw the cycle of change provided a very helpful quick diagnostic framework for involving organization members and to consider the current dynamics and implications.
I also like the connection he made in the tool's to Weisbord's future search. I had training in this methodology from Bill Pasmore (CWRU). It is inspiring seeing all of these connections come from past experience and my desired future.
I had to use this book for my BA study project dealing with change management. The book is well written and the overall concept on Resistance is great. Though, the things are different when it comes to practice and real change. All in all, I believe this is a good book for a study on change management, which can help you to understand the nature of human Resistance and how to deal with it. I would recommend it to the people who are interested in change management. They will definitely not waste their time and money.