The Concierge Manual

by Katharine C. Giovanni, Ron Giovanni

Answering some of the biggest questions about the logistics of running a concierge business, this guide provides all the tools necessary to create a successful concierge, lifestyle management, errand service, or personal assistant company. From on-site, lobby, or corporate concierge services to more individual-oriented businesses, everything from the basics of starting a new company to sales and marketing tips are covered here in a simple, step-by-step format.

272 pages, Paperback

First published January 22, 2001

Reviews

[Angela]

Very helpful information in this book. Anyone who is starting a concierge/lifestyle management business will find this book very beneficial.

[Mya]

Great Read!

The marketing section and the encouraging words alone was worth the purchase. I appreciated knowing I am on the right track.