Building Engaged Team Performance: Align Your Processes and People to Achieve Game-Changing Business Results

by Dodd Starbird, Roland Cavanagh

Harness the Power of Your Most Valuable Resource― Your Workforce! Process improvement approaches like Six Sigma and Lean Enterprise have worked wonders for countless organizations, but in the drive for true excellence, these approaches are only one important part of the formula. Building Engaged Team Performance explains the next wave of business driving breakthrough gains by integrating process improvement with “the people side” of performance. Breaking new ground in the world of organizational improvement, performance management expert Dodd Starbird teams up with Roland Cavanagh, coauthor of the bestselling The Six Sigma Way , to present a system for aligning and optimizing processes and the efforts of any organization’s most valuable people. Combining the principles from Total Quality Management (TQM), Six Sigma, Lean, and Socio-Technical Systems, Engaged Team Performance helps you harness the massive potential of human performance that is not captured by process improvements alone. Illustrated through real-life stories, Building Engaged Team Performance offers a stepby- step program that shows you how you can more than double the productivity of your business. The authors’ client examples are a diverse group of transactional and manufacturing organizations that have used Engaged Team Performance

Genres: Business

240 pages, Hardcover

First published October 15, 2010

About the author

As the Managing Partner for Implementation Partners LLC, Dodd Starbird leads change efforts that consistently achieve exceptional results for clients. Implementation Partners exists to inspire and enable every leader to transform their organizations by giving every employee a chance to contribute their best work on an engaged, sustainable, winning team. Dodd is the author of two business books, "The Joy of Lean" (ASQ Quality Press, 2016) and "Building Engaged Team Performance" (McGraw-Hill, 2010).

Reviews

[Exquisite Perspective · Rating 4 out of 5]

This books really helps on people who want to build and engaging their team. Nice one!
There's also a way to know whether your team is engaged.
Read the article here to know how: https://www.exquisiteperspective.com/...

[Justin Adams · Rating 4 out of 5]

Engaged team performance is an interesting framework that meshes together ideas from systems such as lean, six sigma, and Kaizen to create a unique but seemingly universal change framework.

[Steven Bonacorsi · Rating 4 out of 5]

"The authors have identified a structured business process improvement approach that aligns Lean Six Sigma process performance with Program Organizational Design into Enhanced Team Performance. The convergence of Strategic Leadership Objectives with both Process and Team Performance measures brings leaders new visibility into their processes, with lower business costs, an Increase in process speed, quality, and agility. Enhanced Team Performance recognizes that methodologies such as Lean Six Sigma can deliver outstanding process results, and that the individual performance measures and their alignment can pull those improvements off-target (away from the customers ever changing needs) over time.

The authors recognize that just the execution of the process tools and methods is not enough to build engaged teams, and thus more productivity and value creation remains to be harvested. Teams win with clear performance metrics; Leaders win with more competitive products and services, Customers win with Lower cost, Improved Quality, Faster Speed, and a brilliant concept of a service/product supplier where they are continually listening to their needs and wants. The Engaged Team Performance book offers both transactional and production environment case study examples that walk the reader through the improvement process. Showing where process tools can be applied and where Team Enhancement methods can be leveraged. This is a must read for change agents applying business process improvement methods in their companies to examine the significant opportunities available for Enhanced Team Performance. Learn strategic methods used to right size teams to process goals; Learn to avoid common traps by performance improvement teams; Learn to design team performance metrics to key process deliverables that are aligned to both Customer and Business Strategic Needs.

Finally, the authors take the readers on a journey through real business process scenarios that are prevalent in businesses globally, enlightening the change manager’s role beyond the execution of process improvement tools and methods. Guiding leaders on how to facilitate the alignment of Team Performance Goals with Key Process Objectives that create a shared vision with resulting productivity levels achieved by high performance world-class organizational teams. I personally recommend reading Enhanced Team Performance as part of every change leaders tool kit, and am confident you will find the methods valuable in increasing ROI and Productivity.
"