If so, you may be experiencing the confidence-busting, commitment-breaking, energy-draining patterns consistent with broken trust. We’ve all been there, but few of us know how to rebuild that trust. Dennis and Michelle Reina have spent their careers researching and measuring workplace trust. In this sequel to their award-winning Trust and Betrayal in the Workplace , they offer everyone involved a proven process for the person hurt, the person who hurt someone else, and the person wanting to help others. No matter your vantage point, this compassionate, practical book will help you reframe the experience, take responsibility, let go, and move on. The result? You’ll feel more energized and once again give your organization your best thinking, highest intention, and greatest productivity.
Reina Trust Building Institute, Co-Founder and President
Viewed worldwide as an authority on trust, Dennis developed the original Reina Trust & Betrayal Model®, the set of trust-measuring surveys, and many of the Trust Building® tools and resources the company offers. With his clear focus on research and operations, Dennis leads the Reina Trust Building Institute's research initiatives and product development.
Dennis has a gift for making the complex dynamics of trust simple, and for bringing them to life in a manner that is easy to understand and apply. Drawing upon his own life experiences, such as wilderness treks and two battles with cancer, Dennis brings an uncommon combination of perspective, passion and academic rigor to the topic of trust.
From this multidimensional foundation, Dennis masterfully engages audiences experientially in Trust Building®. He regularly consults, speaks, trains and coaches leaders and their people in organizations across the continent and around the world.
Dennis and Michelle Reina co-authored the ground-breaking, award-winning book, Trust and Betrayal in the Workplace: Building Effective Relationships in Your Organization, originally published in 1999 1st ed. and now available as a revised and expanded 2nd edition, as well as its sequel, Rebuilding Trust in the Workplace: Seven Steps to Renew Confidence, Commitment and Energy, which was released in October, 2010.
Trust and betrayal are inevitable parts of life, and likewise, they are parts of careers in the workplace. What happens when you encounter betrayal and trust issues at work? Some might leave, but that option doesn't always seem feasible. Instead, you have to work on rebuilding trust in your workplace, and that's easier said than done. This book, written by two leading experts on the psychology of workplace trust, can lead you in the process of bringing about more trust in your workplace, whatever your station in your hierarchy is.
As with all psychology books, the authors start with you first. Each chapter begins by seeking to alleviate your own personal pain so that you can approach your group in a more objective manner. Then they talk about how to better the culture as much as possible.
Importantly, the authors discuss how to deal with the situation where betrayal is basically one-sided, where you aren't at fault. That difficult situation requires patience and compassion because the other party usually does not acknowledge their part at first. The authors talk about how to use reflection and support as avenues to personal resolution.
I've witnessed highly successful, reasonable people stutter their careers for years by a lack of trust. It's silly and wasteful, and it ultimately hurts the parties involved. Yet trust issues inevitably recur, particularly as one grows into leadership roles. This book can assist you to learn to work through those more quickly so that you don't stutter in anger and pain. And it helps you help others do the same, too, so as to speed up productive relationships in your workplace.