Business Etiquette: 101 Ways to Conduct Business with Charm and Savvy

by Ann Marie Sabath

What differentiates business people from business professionals?
Many individuals invest in their careers yet have no clue how to set themselves apart from their competition. Business Etiquette: 101 Ways to Conduct Business With Charm & Savvy reveals both the unwritten and unspoken rules of success. It gives new hires and seasoned professionals alike those rather effortless strategies for climbing that slippery ladder of success.
You'll learn appropriate ways for:
Introducing two people whose names you've forgotten
Determining when to send an e-mail vs. a "snail mail" follow-up
Managing coworkers who drop in your office on a moment's notice
Being put on the spot in a meeting
Playing the corporate hierarchy game with your boss and other higher-ups
Dealing with international hosts, colleagues and customers.

Genres: Business, Leadership

192 pages, Paperback

First published February 15, 1997

Reviews

[Nikola Petrov]

I liked it. It's well organized and quickly gets to the point. The tips are practical and the format it short and snappy.

[Miss Lilli]

The book was pretty good. I purposely read it slow, because I wanted to think about the tips. I especially liked tip #60 about how to deal with a chronic complainer, because I have some chronic complainers in my life. I've read some of the tips before, such as only touch the paper once - I was encouraged to try harder to do this.

The last part of the book is about cultural differences and I found it interesting.

[Ashley]

I've had this book sitting around on my bookshelves at home for a couple years and just never took the time to read it. Given I'm finally working on my degree and intend on doing some work with business etiquette consulting in the future, I thought it was high time I picked this book up and dusted it off.

The good points of the content is it's short and sweet. I read this book in less than two hours, so if you're looking for some quick tips for the workplace, I'd recommend it. It also has a quick guide section in the back with some pointers on international etiquette as well as a section on random situations one can encounter and some good tips on how to handle those situations.

The one major flaw the book has is also one of it's good qualities- it's short. So short that it really doesn't include all major topics of business etiquette (in my opinion) and what topics are covered are barely highlighted before moving onto the next section. The other potential down side is its lack of modern etiquette. Some of the tips are great, some are simply out-dated and old fashioned for the current business market.

All in all, it's a great book to find some generalized business etiquette pointers to assist with whatever corporate career you're headed towards or currently working in. However, if you're facing a specific situation- say, a dinner with one of your largest and newly aquired international clients- I'd highly recommend finding a book with a little more detail.

[Sukriti]

"Business Etiquette: 101 Ways to Conduct Business With Charm and Savvy" by Ann Marie Sabath is an essential guide for professionals. Sabath presents practical tips for navigating the complex world of business with finesse. The book covers everything from effective communication to proper attire and networking skills. Sabath's writing is clear and concise, making it easy to grasp the principles of etiquette. It's a valuable resource for individuals looking to enhance their professional image and succeed in the corporate world. With its 101 actionable suggestions, this book is a must-read for anyone aiming to excel in business interactions.

[Bryan Downey]

I wasn't too impressed with the explanation of the concepts covered in this book. I'm glad I bought this off of a clearance rack and didn't invest too much.

[Rusty Booth]

Decent business book

[Eveli]

Things I have learned: read your e-mails at least once a day, it's not polite to inject yourself during meetings and don't ask British what they do, because it's rude.

[Debra]

GOOD FOR A TEENAGER, BUT LACKS TRUE BUSINESS ETHICS