ITIL V3 Guide to Software Asset Management

by The Stationery Office

Appropriate for anyone involved in the governance, management and use of software assets within an organisation, this title, 'ITIL V3 Guide to Software Asset Management', contains a practical approach to the management of software assets. Aligned with ITIL V3 and ISO/IEC 20000, this book has been developed to assist with the implementation and maintenance of all the necessary Software Asset Management (SAM) processes and procedures. It gives realistic and pragmatic suggestions for the content of a business case for SAM within an organisation. It provides readers with advice and guidance on the roles involved, together with templates and examples of some of the key documents. Including examples of a SAM business case, the contents of a software policy, a policy on the use of hardware and software, and an acknowledgement of hardware/software policy.

178 pages, Paperback

First published January 7, 2009

About the author

TSO (The Stationery Office) is a British publishing company that was created in 1996 when the publishing arm of Her Majesty's Stationery Office was privatised.[1] TSO is the official publisher and the distributor for legislation, command and house papers, select committee reports, Hansard, and the London, Edinburgh and Belfast Gazettes.[2] It publishes more than 9,000 titles in print and digital formats each year, making it one of the largest publishers in the UK by volume.[1]

TSO provides services, consultancy and infrastructure to deliver all aspects of the information lifecycle. TSO experts help to create, structure, capture, transform and deliver important information. TSO developed legislation.gov.uk with The National Archives, providing full access to the statute book as open data.

The TSO OpenUp® platform is a collection of integrated services available as Software as a Service (SaaS),with the aim of providing a highly scalable and resilient platform that allows organisations to store, query and enrich their data.

In 2007, The Stationery Office was bought by Williams Lea. In 2006 Deutsche Post DHL, the leading logistics group, acquired a majority stake in Williams Lea.