Performance Management: A New Approach for Driving Business Results

by Elaine D. Pulakos

Performance Management presents an end-to-end practical model of effective performance management that shows how to develop and implement performance management systems that yield bottom line results.

224 pages, Paperback

First published March 12, 2009

Reviews

[Marco Brito · Rating 4 out of 5]

A pratical book to have around. It succintly reviews the performance management literature, dedicating a lot of time to the controversies and failures of PM systems, so much so that you might end up thinking they are a waste of time (as some authors do: see "Abolishing Performance Appraisals: Why They Backfire and What to Do Instead").
The mid-chapters contain some very useful examples of behavioral anchors as well as results-driven rating scales.
It's organized as an introductory text, so if you are an experienced practicioner it might not be the best book for you, although you may still learn a thing or two.
Overall, a good refresher course in perfomance management.

[Beth Melillo · Rating 4 out of 5]

Extremely useful if you are a practitioner looking for an overview of performance management. There is enough material to give you an outline for revamping your current system, or creating one from scratch (my case). I found the activities for teaching helpful, and plan to use at least a couple of them. There are certainly areas where more depth could be added,(job analysis for example, or specific organizational development strategies for implementing the system) but that isn't the point. As a reference or starting point, I give it 4 stars.

[Alex Mckay · Rating 5 out of 5]

If you are going to be building a performance management system at an organization, this is the book for you! The author clearly presents the steps to follow and a lot of specific details that are important for management to follow. I highly recommend this book.