The Art and Science of Culture: The Power of Seeing What's Hidden

by Chad Carr, Matthew Herzberg

How do you unlock the potential of your culture to unleash your business results? Did you know that your true corporate culture is hidden in the thinking and mindsets that drive all interpersonal interactions at work? Your corporate culture ultimately determines your performance levels, your ability to attract and retain talent, to collaborate, and to strategically transform as your market conditions change. After decades of listening and working with hundreds of CEOs, CHROs, and business leaders, culture experts Chad Carr, PhD, MBA, and Matt Herzberg, PhD (ABD), MA, have distilled the critical cultural challenges that organizations face. These include the need But what leaders don’t (yet) see are the “hidden elements“ of culture that explain, with certainty, why these challenges exist. In addition to focusing on obvious elements of culture, like values, purpose, behaviors, and policies, the authors provide a clear view of what is typically hidden. Building on decades of culture transformation experience as well as research from neuroscience and the social sciences, Carr and Herzberg provide practical and easy-to-implement tools and proven principles to help you rapidly transform your culture. In The Art and Science of Culture, experts Carr and Herzberg demystify and illuminate what is hidden in your culture – helping you to recognize patterns and leverage both art and science to build an awe-inspiring culture that will dramatically improve your business performance. Book includes link to bonus materials to help you get started on your culture transformation.

240 pages, Kindle Edition

Published September 23, 2022

Reviews

[Ava · Rating 5 out of 5]

Culture often gets treated like a poster in the hallway—visible but mostly ignored. Chad Carr and Matthew Herzberg dismantle that notion with precision in The Art and Science of Culture, revealing that real culture lives between meetings, in our wiring, and within the decisions we don’t even realize we’re making.

What sets this book apart is its blend of executive-level insight and neuroscience. It doesn’t just tell leaders to “improve culture”—it explains how thought patterns, emotional states, and team dynamics shape every outcome. The writing is grounded, practical, and free of fluff, making it as useful to a frontline manager as to a CEO.

Carr and Herzberg don’t offer gimmicks or slogans. Instead, they offer clarity: culture is not what you declare; it’s what people experience. If you're tired of reactive fixes and want a deeper lens into why your organization behaves the way it does, this book is a worthy and timely guide.

[Candice · Rating 5 out of 5]

This book was great for leaders who are looking for ways to improve their culture. I enjoyed how it broke things down as well as the way they put together a quick review and questions to consider at the end of each section. It had a lot of great examples and simple information and tips that you could use right away to start making a difference. I plan on implementing many of the ideas in my organization.

I received an advance review copy for free, and I am leaving this review voluntarily.