Achieving Competencies in Public Service: The Professional Edge

by James S. Bowman, Jonathan West, Marcia A. Beck

The new context and character of public service - shifting values, entrepreneurship, information technology, and multi-sector careers - require a 'skills triangle' of technical, ethical, and leadership abilities. This concise and readable work focuses on these three essential skills, and describes what it means to be a consummate professional public servant. Essential reading for both professionals and students, "Achieving Competencies in Public Service: The Professional Edge" sets standards for anyone who conducts the public's business, and links them with performance management, human resource administration, and information technology skills. Filled with original illustrative examples, case studies, and exemplar profiles, the book is an ideal supplement for any introductory course in Public Administration.

224 pages, Paperback

First published January 1, 2009

Reviews

[Sarah · Rating 3 out of 5]

This book was assigned reading for one of my classes. I probably would not have read it otherwise but I am glad that I did because the book presents a very holistic framework of the competencies necessary for work in public service. The examples throughout the book and the case studies included in chapter 5 were not only relevant for those who want to go into public service but for every U.S. citizen.