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The Handbook for Quality Management

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Editorial Reviews About the Author Consultant, entrepreneur, author, educator, software developer, speaker and columnist, Tom Pyzdek is many things. With several best-selling books and over three decades of professional experience, Pyzdek is widely regarded as one of the world’s leading experts on quality. In most cases Pyzdek works directly with senior executives at or above the level of Vice-President. In addition, he provides support and direction to teams and projects. His contributions include assisting leadership with the creation and elaboration of corporate vision and goals, and communication of leadership’s vision throughout the organization. In addition to high-level guidance, Pyzdek also provides tactical support that includes training in all areas of quality, application of advanced statistical analysis using six sigma techniques, development of quality systems, creation of interdisciplinary teams for quality improvement, quality audits of supplier and client facilities around the world, and the solution of particularly troublesome quality problems. --This text refers to an alternate Paperback edition

870 pages, Paperback

First published December 1, 2000

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Thomas Pyzdek

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