One of the prescribed texts in the Vocational Graduate Diploma of Family Dispute Resolution that I am undertaking, this book is not the dry textbook that I expected it to. Full of insights into the various mindsets of the parties, the emotions and the methods used to conduct mediation and guide the parties toward a resolution, and the role that culture and language may play in both contributing to the dispute and also helping resolve it, the book is one that will be referred to even once the course has been finished and the reader begins practicing as a registered Family Dispute Resolution Practitioner and mediating in family dispute conferences.