Crisis Management: A Diagnostic Guide for Improving Your Organization's Crisis-Preparedness

by Ian I. Mitroff, Christine M. Pearson

Drawing on a survey of Fortune 1,000 companies as well as interviews with over 500 managers with crisis management experience, this book gives managers--at all levels and in every department--the practical, hands-on tools they need to determine where their organization is vulnerable and where they are prepared, who will be affected, and what strategies will work best for managing a crisis when it occurs.

1390 pages, Paperback

First published August 1, 1993

About the author

ِِAn American organizational theorist, consultant and Professor Emeritus at the USC Marshall School of Business and the Annenberg School for Communication at the University of Southern