Communication at Work

by Judith Taylor

Modern electronic communications may have transformed office life, but there is a danger that interpersonal skills are being neglected. It is essential that everyone is confident in their ability to communicate effectively using the variety of methods available.Communication at Work discusses the skills necessary to use each method of communication in a confident, effective manner. Key topics discussed and professionalism;telephone skills;effective writing skills;face-to-face communication;e-mail etiquette.This practical guide will ensure you communicate effectively and professionally, by whatever method you choose.

128 pages, Paperback

First published June 1, 2001

Reviews

[Edwin Quist Baeta · Rating 3 out of 5]

This book helped me understand the essentials of effective workplace communication. It covers writing, emails, phone calls, and face-to-face interaction, with tips that remain relevant in professional settings today.