Foundations for Designing User-Centered Systems: What System Designers Need to Know about People

by Frank E. Ritter

Endorsements.- Foreword by Barry Boehm.- Part I - Aims, Motivations, and Introduction to Human-Centered Design .- Introducing the Foundations of User-Centered Systems Design.- User-Centered Systems A Brief History.- Part II - Design Relevant User The ABCS .- Important Aspects of Users' Bodies.- Basic Psychology of the User.- Memory, Attention, and Learning.- Mental Representations, Problem Solving, and Decision Making.- Human-Computer Communication.- Social Cognition and Teamwork.- Networks.- Summary of Users with Respect to Errors.- Part III - Methods .- Method Task Analysis.- Method Cognitive Dimensions and the Gulfs.- Method Empirical Evaluation.- Part IV - Summary .- Putting it All Together .- The Kegworth Air Accident.- Glossary.- Index.

474 pages, Paperback

First published February 28, 2014