Coder Tapping Your Team's Talents to Improve Quality and Reduce Accounts Receivable is your hands-on guide to identifying and correcting production lapses. Author Rose Dunn, MBA, CPA, FACHE, FHFMA, examines productivity from a number of angles and gives you strategies you can use to manage your staffing challenges and responsibilities. You'll learn how to establish realistic expectations for your coding and processing staffs, lower PRN, contracted staff, overtime, and staff turnover, dissect the various reports that gauge the HIM department's performance, reduce DNFB and accounts receivable, determine a coder s compensation, and improve coding quality.