The second edition of this text provides comprehensive coverage of organizational behaviour in a streamlined, readable format. Students learn by doing, with end-of-chapter exercises, case studies, and current real-world examples, most of which are new. This model-driven, research-based text provides students with skills they will need in their future careers. It offers a hands-on orientation with end-of-chapter exercises, cases and diagnostic questions, and provides a strong anchoring in theory and research, with extensive footnoting and original models. This work is intended for use on organizational behaviour courses at undergraduate level.