20 Communication Tips at Work: A Quick and Easy Guide to Successful Business Relationships

by Eric Maisel

Despite all the high-tech advances of the last several years, one aspect of the work environment remains sadly coworkers’ ability to communicate well. Emails abound, teleconferences connect distant offices, and deals are closed in a matter of minutes. Yet most of the things people accomplish — or don’t — depends on their ability to communicate with others. These 20 tips, designed to serve both employee and employer, include advice on how to offer critical feedback, understand the messages one receives, sort out motivations, offer praise, and keep people informed. Each suggestion is followed by an explanation along with examples. Brief exercises help readers assess their own communication skills.

128 pages, Paperback

First published January 1, 2000

About the author

Eric Maisel, Ph.D., is the author of more than 40 books in the areas of creativity, coaching, mental health, and cultural trends. He is a psychotherapist and creativity coach, and writes for Psychology Today and Professional Artist Magazine and presents workshops internationally.

Reviews

[Tim Johnson · Rating 2 out of 5]

I like the idea behind this but felt half of the included tips could have been combined. Also, so much in communication is nonverbal. Where is body language? Or active listening? This is really just intended to be a quick reminder and I guess it serves that purpose effectively but I think it could have been made even more relevant without necessarily being made longer.

[Annburnett · Rating 4 out of 5]

The book takes about 30 minutes or less to read and gives some good tips on communicating with your family.This is something that can be useful to all of us. It just makes you think a little more about how and what you're going to say so that it comes across better.

[Hope · Rating 3 out of 5]

This book was okay, a good conversation starter for families that could use some help learning to communicate. Overall the tips were good.

[Nasra Said · Rating 2 out of 5]

Agreed! Communication is the key to any work place of environment. Helpful tips on how to handle difficult situations. Found it useful although everybody should already know the key points before reading this book.

[Kendall · Rating 3 out of 5]

Solid advice and a good reminder for the experienced professional.