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Critical Accountability - Updated for Remote Work!: Identify, Address, and Resolve Crucial Workplace Behavior and Productivity Issues by Learning to Effectively ... in Your Team
“Accountability is the glue that ties commitment to the result.”
This quote, from author Bob Proctor, illustrates perfectly the key role accountability plays in personal and organizational success. But it begs the If accountability brings results then how do I ensure it in my own life?
It feels like nobody is accountable today. Excuses abound and our society seems to have fostered an atmosphere of complacency.
This culture of complacency can seriously hurt your team or organization. If responsibility is viewed as something to be afraid of, an onerous and threatening chore, then how can one develop the accountability that brings positive results?
That’s what this book will teach you. How to turn accountability into a cornerstone of success within your organization.
This book will give you the tools to instill the ethics and practices of accountability to ensure that your team, no matter the size, can work together to achieve impressive results both for the team as whole and as individuals.
Critical Accountability will teach
The true definition of accountability.How to improve personal accountability and build it in your staff.Why and how emotional intelligence is a vital part of accountability./li>
How to create a culture of accountability in your team.
Critical Accountability will give you the necessary strategies to bring accountability into your workplace and maintain it as a key ethic; even if your team is working remotely or spread all over the world.
You’ll also learn how to confront a lack of accountability in the people around you, and how you can help team members develop their own sense of accountability.
If you’re looking for the right tools to get results from your team in a healthy and effective way in a world that shies away from responsibility, then understanding the fundamentals of accountability is the right place to start.
This quote, from author Bob Proctor, illustrates perfectly the key role accountability plays in personal and organizational success. But it begs the If accountability brings results then how do I ensure it in my own life?
It feels like nobody is accountable today. Excuses abound and our society seems to have fostered an atmosphere of complacency.
This culture of complacency can seriously hurt your team or organization. If responsibility is viewed as something to be afraid of, an onerous and threatening chore, then how can one develop the accountability that brings positive results?
That’s what this book will teach you. How to turn accountability into a cornerstone of success within your organization.
This book will give you the tools to instill the ethics and practices of accountability to ensure that your team, no matter the size, can work together to achieve impressive results both for the team as whole and as individuals.
Critical Accountability will teach
The true definition of accountability.How to improve personal accountability and build it in your staff.Why and how emotional intelligence is a vital part of accountability./li>
How to create a culture of accountability in your team.
Critical Accountability will give you the necessary strategies to bring accountability into your workplace and maintain it as a key ethic; even if your team is working remotely or spread all over the world.
You’ll also learn how to confront a lack of accountability in the people around you, and how you can help team members develop their own sense of accountability.
If you’re looking for the right tools to get results from your team in a healthy and effective way in a world that shies away from responsibility, then understanding the fundamentals of accountability is the right place to start.
193 pages, Kindle Edition
Published January 10, 2022
8 people are currently reading
24 people want to read
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September 20, 2023
Subtitled “Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior,” this book is the updated version of “Crucial Conversations.” The authors are the leaders of Vitalsmarts, an innovator in best-practices training products and services.
After describing exactly what “crucial accountability” is, the authors start in Part One by having the reader look in the mirror, determining what should be addressed personally before any discussion takes place. Choosing “what” and “if” focuses on what conversation should take place, if any. They encourage you to “master your story,” being sure that your mind is in the right place before you say a word. In other words don’t assume you know what caused anyone to act the way they did! You’re probably wrong!
Part Two focuses on “creating safety,” providing practical advice on how to start an accountability discussion, creating motivation for change, encouraging commitment and staying focused while being flexible in the face of the inevitable “curve balls” that often occur.
Part Three, “Move to Action,” speaks to agreeing to a specific plan, following up, dealing with complicated problems, as well as a great chapter on what they call the “Yeah-Buts” (”I already tried that, and it didn’t work!”).
This extremely practical book closes with a self-assessment for the readers to measure their skills in holding an accountability discussion, as well as presenting diagnostic questions for the author’s “Six Source Model” to assist in understanding why people do what they do (back to Master the Story). The six sources they suggest are 1) Self, Motivate (Pain and Pleasure), 2) Self, Enable (Strengths and Weaknesses), 3)Others, Motivate (Praise and Pressure), 4)Others, Enable (Helps and Hindrances). 5)Things, Motivate (Carrots and Sticks) and 6)Things, Enable (Bridges and Barriers).
The appendix closes with advice on actions to take “When Things Go Right” as well as providing a collection of discussion questions for reading groups.
An exceptional resource for anyone who needs to “have that talk,” whether at home or in the workplace!
After describing exactly what “crucial accountability” is, the authors start in Part One by having the reader look in the mirror, determining what should be addressed personally before any discussion takes place. Choosing “what” and “if” focuses on what conversation should take place, if any. They encourage you to “master your story,” being sure that your mind is in the right place before you say a word. In other words don’t assume you know what caused anyone to act the way they did! You’re probably wrong!
Part Two focuses on “creating safety,” providing practical advice on how to start an accountability discussion, creating motivation for change, encouraging commitment and staying focused while being flexible in the face of the inevitable “curve balls” that often occur.
Part Three, “Move to Action,” speaks to agreeing to a specific plan, following up, dealing with complicated problems, as well as a great chapter on what they call the “Yeah-Buts” (”I already tried that, and it didn’t work!”).
This extremely practical book closes with a self-assessment for the readers to measure their skills in holding an accountability discussion, as well as presenting diagnostic questions for the author’s “Six Source Model” to assist in understanding why people do what they do (back to Master the Story). The six sources they suggest are 1) Self, Motivate (Pain and Pleasure), 2) Self, Enable (Strengths and Weaknesses), 3)Others, Motivate (Praise and Pressure), 4)Others, Enable (Helps and Hindrances). 5)Things, Motivate (Carrots and Sticks) and 6)Things, Enable (Bridges and Barriers).
The appendix closes with advice on actions to take “When Things Go Right” as well as providing a collection of discussion questions for reading groups.
An exceptional resource for anyone who needs to “have that talk,” whether at home or in the workplace!
Displaying 1 of 1 review