Como Resolver Conflitos e Lidar com Pessoas Difíceis

by Dale Carnegie

Paperback

Published January 1, 2022

About the author

Dale Carnegie was an American writer and teacher of courses in self-improvement, salesmanship, corporate training, public speaking, and interpersonal skills. Born into poverty on a farm in Missouri, he was the author of How to Win Friends and Influence People (1936), a bestseller that remains popular today. He also wrote How to Stop Worrying and Start Living (1948), Lincoln the Unknown (1932), and several other books.
One of the core ideas in his books is that it is possible to change other people's behavior by changing one's behavior towards them.

Reviews

[Michael Guerreiro]

Tal como o título sugere, é um bom guia de como resolver grandes ou pequenos conflitos e lidar com pessoas e situações difíceis. Na parte inicial até a meio do livro, é muito dedicado ao ambiente empresarial. Mas as dicas poderão ser usadas em outros contextos.
Possui também boas dicas que nos leva a fazer uma introspecção e que pode ajudar a colocarmo-nos na pele das outras pessoas, se estivermos dispostos a isso, claro.

[Mafalda Cardeira]

As already, magnificent and helpful book that helps me change my perspective on my teaching job. A genius of relational methods.

[Jorge Peixoto]

3.5*

[Vanessa Silva]

Muito útil para o tema em questão.